Cabin Disinfection at Klagenfurt (LOWK)

What changes at Klagenfurt?

Klagenfurt sits at 1,472 feet elevation, 2.8 kilometres north-north-east of the city centre, with a 2,720-metre main runway (10L/28R) and a 710-metre grass strip. General aviation uses the dedicated GAC apron—bitumen surface, PCN 22/F/B/W/T—reached through security control at Tor 1. The airport operates Monday to Friday 05:45–23:30, Saturday 05:45–22:00 and Sunday 07:00–23:30 local time; outside these hours the field is closed, and customs, immigration and fuelling are unavailable.

A single handling agent—Klagenfurt Airport GAC, the airport's own general-aviation division—coordinates all ramp activity. PPR and apron-access requests go to [email protected]. Fire category is CAT 7 by default; CAT 8 requires 24 hours' notice through the same desk. The airport is IATA Level 2, schedules facilitated but not slot-coordinated; general aviation and governmental flights are exempt from facilitation, so you file normally and arrange handling in parallel.

For cabin disinfection, the daytime-only window matters: if you want the aircraft sanitised overnight, you either finish before the 22:00 or 23:30 close or arrange an out-of-hours dispensation with the airport in advance. Most operators schedule the 1- to 2-hour treatment inside a fuel stop or crew rest, keeping the aircraft ready for a morning departure within the operating envelope.

How does airside access work for a third-party crew at KLU?

Terso does not hold permanent airside passes at Klagenfurt; every visit requires an escort arranged by the handling agent. You notify the GAC desk of the disinfection request when you file PPR—typically 24 hours ahead for a straightforward charter, earlier if you need CAT 8 or out-of-hours access—and the handler coordinates security control at Tor 1 and apron access. Our team arrives with hand tools, disinfectant and documentation; the handler meets us at the gate, escorts us to the stand and remains available by radio until the job is signed off.

If your aircraft is cold-soaked or requires GPU, tell the handler during PPR so that ground power and any deicing are sequenced before we open the door. We do not touch avionics, flight-deck switches or circuit breakers; if the cabin environmental system needs to run for odour extraction, the captain or an engineer brings it online. The process is straightforward—Klagenfurt's GAC team has seen third-party appearance providers before—but communication up front keeps the ramp quiet and the turnaround on schedule.

What does the disinfection cover?

Every high-touch surface: seat controls, armrests, table latches, galley handles, lavatory door hardware, light switches, air vents and gaspers. We use aviation-approved disinfectants that leave no residue on leather, Alcantara or wood veneer and will not damage OEM cabin materials. The air path—vents, gaspers and the visible portions of the environmental ducting—is wiped down to reduce microbial load and remove dust that holds odours.

Odour and smoke neutralisation is included. If the previous charter left galley smells, tobacco residue or biological odours, we treat the cabin with a neutralising agent and extract the air by running the environmental system or opening doors, depending on apron conditions and your preference. At the end of the treatment you receive a certificate of disinfection for your records, flight folder or client file.

The service is not a deep clean: we do not pull seat cushions, shampoo carpets or strip and re-seal hard floors. If you need that level of work, pair disinfection with a cabin detail or schedule a full interior at one of our hub locations. For most charter operators, though, high-touch disinfection after a medical evacuation, a long-haul positioning or a client request is enough to reset the cabin between legs.

How long does cabin disinfection take at Klagenfurt?

Between 1 and 2 hours, depending on cabin size and configuration. A light jet with six seats and a single lavatory takes an hour; a super-midsize with a galley, two lavatories and a dozen seats stretches toward two hours. If you add odour extraction and need to run the environmental system, allow an extra 15 to 20 minutes. We confirm the timeline when you book, and the handler includes it in the turnaround plan so that slot, fuelling and catering all align.

Klagenfurt's daytime-only operation makes scheduling predictable: you land mid-morning, the aircraft is disinfected during lunch, and you depart mid-afternoon with a clean cabin and a stamped certificate. If the operating window is tight—Saturday's 22:00 close, for example—let us know during booking and we will stage earlier or arrange a faster sequence with the handler.

When should you schedule disinfection?

After every charter carrying passengers who may be immunocompromised, after medical or air-ambulance flights, and after any long-haul leg where the cabin has been occupied for six hours or more. Some fleet managers disinfect on a calendar—once a week, once a month—to maintain a baseline and keep odours from building up between deep cleans. Others request it on demand: a client asks for proof of sanitisation, a crew reports a smell, or a charter broker requires a certificate before the next leg.

If you operate a regular schedule into Klagenfurt—seasonal ski charters, summer positioning flights, corporate shuttles—talk to us about a recurring disinfection programme. We can align visits with your rotation, keep certificates on file and invoice monthly, which simplifies the paperwork and keeps the handler's coordination lighter. One-off requests are always welcome; just give us 24 hours' notice so we can arrange the escort and confirm the handler's availability on the GAC apron.

What documentation and reporting do you provide?

Every disinfection closes with a certificate of treatment that lists the aircraft registration, the date, the products used and the areas treated. The certificate is printed on site and handed to the captain or the handling agent for your tech log or flight folder. If you need a digital copy for a broker, a client or your SMS records, we send it by email within an hour of wheels-up.

Photo documentation is available on request: time-stamped images of the cabin before and after treatment, close-ups of high-touch areas and a shot of the product labels for traceability. Some charter operators include these photos in their post-flight client report; others keep them for internal audit or insurance. There is no extra charge—just tell us during booking that you want the photo pack, and we will deliver it alongside the certificate.